As a business leader, you know that having a strong online presence is crucial to your success. In today’s digital age, that often means having a mobile app that customers can download and use on their smartphones. But with millions of apps available in the app store, how do you ensure your app stands out […]

The idea of owning a business can be very attractive for a lot of reasons. For starters, being self-employed can be very liberating in many ways, and it’s nice to feel like you’re in charge of your working day. Then there is the feeling of satisfaction and achievement when you start to see your business […]

Your business is something that is very important to you. You are working on your business because it will mean a great deal to you in the present and in the future.  The reason why you are working on the business is because you think that you have an advantage in serving your local or […]

We are all aware that the past 18 months have been challenging (to say the least). Thanks to the pandemic, businesses have been forced to adapt to what has been termed a “new normal”. For some, this is rather straightforward. However, larger organisations have undergone what can only be called monumental changes within relatively short […]

In this digital age a customer’s journey can seem dehumanised which is why having an experienced customer service team on hand is of high importance. A team of customer service professionals can advise on the customer experience from start to finish, from an initial connection online to a purchase or lead. This post will look […]

Your workforce is the beating heart of your business. The staff members that you employ have a direct impact on the day-to-day running, performance, and growth of your organization, which is why you are advised to increase their overall level of compliance. By making your employees more compliant, you will have the capacity to forge […]

When you run a business, there will be times, especially at the very start, when you need to take on all roles. That means being competent in every aspect of business management, which is often a stumbling block for people. They might be excellent at design but poor at time management. They might be beautiful […]

At the recent Hong Kong Optical Fair, conducted in early November, David Menning, the Co-CEO and Co-Founder of the SmartBuyGlasses Optical Group, was invited to take the stage to discuss current trends within the eyewear industry.  HK Optical Fair 2022 with David Menning The talk consisted of a fifteen-minute presentation on critical trends in 2020. […]